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One of the most common problems that can occur with printers that are shared on a network is a print job being suspended. In this situation, the spooler, or the software that holds jobs that are sent to the printer, will be unable to process a job. As a result, the file sent to the printer will be suspended until the problem can be resolved.
There are a few potential causes of this issue. The most common is that the printer is out of memory or paper. It is also possible that the printer has encountered a hardware issue or an issue with the driver. Additionally, if the file sent to the printer is of an unsupported format, it can cause the job to be suspended.
Fortunately, resolving suspended print jobs is usually a simple process. Go to your printer’s management console and check to see if there is any alert indicating that the job was suspended. If so, the solution may be as simple as refilling the paper or adding more memory to the printer. If the problem persists, try restarting the printer or reinstalling the print driver. If the file sent to the printer is of an unsupported format, you may need to convert it before it can be successfully printed.
In most cases, these simple steps can help to resolve the issue of a suspended print job. However, if the problem remains unresolved, it is best to contact a technician to diagnose and repair the printer.
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