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If you are connecting to a shared printer, documents may appear to be "pending" or "stalled" in the print queue. A document is considered "pending" when it is waiting to be sent to the printer, while a document is considered "stalled" if it has already been sent to the printer, but the printer is not able to complete the print job successfully.

The most common causes of documents appearing as "pending" or "stalled" in the print queue are connectivity issues and printer settings. If the printer is not properly connected to the network, then the documents may not be able to be sent to the printer for processing. Additionally, if the printer settings are not properly configured, then the documents may not be able to be printed correctly.

To resolve any connectivity issues or settings problems, you may need to troubleshoot the printer and make sure that it is properly connected to the network, and that the printer settings are correctly configured. This can be done by accessing the printer’s administrative settings or by consulting a user guide. Once the printer is up and running, the documents in the print queue should be able to be successfully printed.

If the printer is still not printing properly, it is possible that the driver is out-of-date or corrupted. To rectify this, you may need to update or reinstall the printer driver. This can be done by downloading the latest printer driver from the printer’s manufacturer website.

If the issue persists, you may need to contact your printer’s technical support. This can be done by searching online for the customer support number of the printer’s manufacturer, or by consulting the user guide. Technical support may be able to help diagnose the issue and provide advice on how to fix it.